New York - The Art of Relationship Building (November 2, 2010)
Tuesday, November 9, 2010
Posted by: Ascend Metro New York
"The Art of Relationship Building”
Date: Tuesday, November 2, 2010
Time: 5:30 PM – 8:30 PM
Location: MetLife – Sky Auditorium, 23rd Floor – 1095 Avenue of the Americas, New York, NY 10036
The Ascend Metro New York Chapter in association with MetLife presented "The Art of Relationship Building”, a session designed to provide attendees with practical tips for building and sustaining productive relationships that drive client loyalty and professional success. About 70 guests filled the room that overlooked the scenic views of Midtown.
The panel session was moderated by Nitish Idnani, Ascend's Co-VP of Development, and featured speakers Frank Wu, Agency Sales Director with the City Hall Office, and Paul Lee, Sales Director with Metropolis Financial Group (offices of MetLife), both of whom shared their approach to converting acquaintances into long-standing relationships, and the lessons they learned along the way. The event also began and ended with networking sessions that allowed attendees time to build their own relationship plans and share them with other professionals for feedback and advice.
The topics addressed include:
· The importance of surrounding ourselves with meaningful relationships;
· How to get out of our comfort zone and successfully connect with others professionally;
· How to build and sustain relationships for the long term;
· How to cultivate and optimize mentoring relationships;
· How to successfully integrate personal branding through the relationship building process;
· How to effectively use technology as a way to further build connections.
The speakers shared valuable insights in addressing these issues. A key highlight is the importance of relationships as a two way street: it's a process of give and take that starts out best with a genuine interest in the other person and a framework of giving without expecting anything in return. Successful relationships ultimately produce win-win situations that help both parties in the long run.
Key to this success is building trust. Frank emphasized the importance of "underpromising and overdelivering” as well as "listening more than we speak” as a way to effectively do this. Expressing the personal side of who you are as a professional by doing simple things like smiling and "being fun” can also go a long way to naturally connecting with others. Paul shared his "5 core values” and recommended others to develop their own list: 1. Make a good first impression, 2. Make good on your promises, 3. Get involved and give back, 4. Be consistent and persistent, 5. Have words and actions that match. The recurring theme of the panel is the importance of sincerity and being genuine as the foundation for deeper, more meaningful professional relationships.
We would like to thank the event sponsor, MetLife, Inc., one of the world's leading insurance firms, the panelists and the planning committee for their contribution to this great event.
*Photos courtesy of Janice Huang - IW Group