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Frequently Asked Questions

Q: Where will the convention events be held?

A: New York Hilton Midtown
1335 Avenue of the Americas
New York, NY

Registration/Badge Pickup: 2nd Floor East Promenade – please stop here first. When you arrive you will receive a badge and convention program with the most up-to-date schedule of sessions and meeting rooms.



Q: Where can I check my email during the convention?

A: There is a wireless hot spot in the hotel lobby. If you have a smartphone, service is readily available in the hotel and most places throughout the convention meeting rooms.



Q: When does online registration close?

A: Online registration will close on Wednesday, August 26, 2015 at 12:00 Noon.



Q: Is onsite registration available?

A: Onsite registration is available for an additional fee. We recommend registering online beforehand to avail of the regular rates.



Q: Where is onsite registration?

A: Registration is located on the 2nd Floor Promenade.



Q: What is the dress code for the convention?

A: The dress code for the convention is business formal.
The President’s VIP Reception (invitation only) calls for business cocktail attire.
The 10th Anniversary Ascend Benefit & Awards Dinner is traditional festive attire, black tie optional.



Transportation

Nearby Airports
The closest New York area airports will be JFK (John F. Kennedy International Airport) and LGA (LaGuardia Airport). To get to the hotel from the airport, we recommend NYC taxi service or Uber.

Mass Transit
The hotel is within reasonable walking distance from NY Penn Station, Port Authority Bus Terminal and Grand Central Station. An app such as HopStop can get help you navigate the ample mass transit system in New York City.

Parking
There is a variety of parking in public garages all within walking distance of the convention. Fees will be the responsibility of the attendee. Apps like ParkWhiz may assist you in finding affordable options.

Parking is available at the Hilton Midtown for a fee of $55 per day ($67 for SUVs) and is the responsibility of the attendee.



Accommodations

The New York Hilton Midtown is offering a discounted rate of $275/per night to Ascend Convention attendees. Room availability is limited and reservations must be made by July 15, 2015 to receive the convention rate. To make your reservation, please visit: https://aws.passkey.com/event/13565414/owner/6708/home



Air Travel

There are some discounts for Ascend convention attendees from select carriers.

Please visit www.delta.com to make your reservation. When booking online, select “Book A Trip”, click on “Advanced Search” and enter the meeting code NML5B in the box provided on the “Search Flights” page. Reservations may also be made by calling Delta Meeting reservations at 800-328-1111 Mon-Fri 7am-7pm CDT. Please note that there is a direct ticketing fee for booking through the reservation number above.



Career Fair

Saturday | August 29, 2015
8:00am – 4:00pm
Rhinelander Gallery at the New York Hilton Midtown
The career fair is open to the general public, fees may apply.



Q: What kind of networking opportunities will I have?

A: We designed our convention to foster networking, therefore you will find the luncheons and breakfasts to be more casual with less structured seating so attendees can mix and mingle.

You can also network with other Ascend members on our various social media sites

LinkedIn | http://ascendleadership.org/linkedin
Instagram | ascendleader
Twitter @ AscendLeader
Facebook | http://www.facebook.com/ascendleadership
YouTube | http://www.youtube.com/user/ascendleadership



Q: Where can I get a bite to eat?

A: There are several snack shops and restaurants in the New York Hilton Midtown, offering all types of cuisine and dining options. New York City is the capital of food trucks, street vendors and dining options galore – there will be an ample variety of dining options for all budgets both inside, and steps outside, the hotel.



Photo/Video Likeness

By registering for the Ascend National Convention, you agree to allow Ascend to use your image and/or likeness should they be captured, in promotional videos/photos. Should you wish to NOT BE PICTURED in promotional materials, please notify us in writing at ePlanner@ascendleadership.org



Cancellation Policy

There are no refunds offered for attendee cancellations or no-shows. Should circumstances cause the convention to be rescheduled, no refunds will be given. However, your registration fee will be honored at the rescheduled date. 

CANCELATION/POSTPONEMENT OF THE EVENT: If the event known is canceled or rescheduled due to any of the following reasons (venue availability, legal regulations, disaster, strikes, civil disorder, acts of God, war, etc.) the event will be rescheduled within a reasonable time period as provided by the circumstances which caused the event to be postponed. Any and all pre-paid and pre-registered attendee fees will be honored by Ascend when the event is rescheduled. Ascend will provide as much advance and written notice as possible to inform attendees of any change to the posted date, time and location of the event. In addition, any and all pre-paid and pre-registered attendees will hold harmless Ascend, its members, its staff, its temporary employees, co-sponsors of the event or any event-related events for any Force Majeure as defined above, which forced the event to be temporarily canceled or postponed. Ascend, its members, staff, temporary employees, co-sponsors, or any event-related personnel are not responsible or liable for any claim, action, damages, costs or other expenses including, but not limited to, loss or change of any associated fees thereof, hotel fees, or pre-registration fees suffered by any paid and pre-registered attendee due to any Force Majeure which forced the event to be temporarily canceled or postponed.